Turnbridge Lodge
Our Policies
Our Policies
Single Occupancy
All of the rooms have a single occupancy room rate.
Dining
We recommend that a reservation is placed for lunch and dinner, especially during busy periods and in particular at the weekends. The restaurant is open Wednesday – Sunday inclusive for lunch and dinner.
Restaurant Reservations Cancellation Policy
As hosts and restaurateurs we strive to make the process of booking a table with us as simple as possible. Unfortunately, recent experiences have made it necessary for us to introduce a cancellation policy: for parties of four people and above, we now ask for credit card details to secure all restaurant bookings. You can cancel your reservation up to 24 hours prior to your booking time. For late cancellations and no-shows you may incur a £30 fee per person, should we be unable to sell your table to other diners.
Service Charge
Your final restaurant bill will be subject to a 10% discretionary service charge. ????
parking.
There is ample parking for our patrons.
Smoking
We have an outside terrace area where smoking is permitted. No smoking or vaping is allowed in any other areas.
Dogs
Dog are not allowed in the restaurant or the hotel.
Room bookings
All rooms without exception are paid for in full at time of booking
Cots with linen can be provided at an additional cost of £15 per stay.
Room cancellation policy
The Peppered Pig requires three days notice prior to arrival to be entitled to a full refund. With two days notice prior to arrival we are happy to move you’re booking to an alternative date. After this point you lose all entitlement.
Group and Festive bookings packages
(e.g. Christmas, Easter, New Year etc)
We require 21 days notice of cancellation or part cancellation or any change to the dates of the original booking. All rooms are paid in full at the time of booking. This also applies to group bookings. For lunch or dinner reservations for groups of more than 8.
Accepted Credit Cards
Accepted credits cards are Visa, Mastercard and Amex. Unfortunately we will not be accepting Diners International.